Earthbound Pilates LLC Privacy Policy

Effective date: October 27, 2026

This policy explains what Earthbound Pilates LLC ("Earthbound," "we" or "us") collects and how we use and protect it. It covers our website, our email list and our booking system, bsport. Questions: hello@earthboundpilates.studio.

1. What we collect

• When you join our email list: your email address, and your name if you give it.

• When you create a bsport account: your name, contact details, date of birth and emergency contact.

• As you book and buy: your bookings, purchases and payment history.

• On your intake form: your health answers and your hands-on cueing preference.

• When you pay: card payments are handled by bsport's payment processor. Earthbound does not see or store your full card number.

• On our website: basic information about your visit, like the pages you view, your device and browser and how you found us, collected by Google Analytics and the Meta Pixel using cookies and similar tools. You can block cookies in your browser settings.

• When you contact us: what you send.

2. How we use it

• To run your account, bookings and purchases.

• To teach you safely. Your instructor reads your intake answers before class.

• To send the emails you signed up for, and messages about your bookings.

• To answer you, and to keep the records the law requires.

• To show our ads on Facebook and Instagram and to see how they perform.

3. Your health information

Your intake answers are seen only by Earthbound staff who need them to teach you. We do not sell them or use them for marketing, and we share them only with emergency responders or when the law requires it.

4. Who we share with

• bsport, which runs our booking, payments and email, under its contract with us and its own privacy policy.

• Our website host, Hostinger.

• Google, which provides our website analytics and tag management.

• Meta, which provides the Meta Pixel and uses what it collects under its own privacy policy.

• Anyone the law requires us to share with.

• We do not sell personal information.

5. Your choices

• Unsubscribe from marketing email with the link in any email.

• Update your account details in bsport at any time.

• Change how Meta uses your activity for ads in your Facebook or Instagram ad preferences.

• Ask us to see or delete your information. We'll keep only what we need to keep, like signed waivers and agreements.

6. How we protect it

We use reasonable security for the information we keep, and we require bsport and our other providers to protect it too. If your personal information is ever exposed, we'll tell you as Maryland law requires.

7. Children

Our website is not aimed at children under 13, and we do not knowingly collect their information. Clients who are 16 or 17 join with a parent or guardian's consent.

8. Do-not-track signals

Our website doesn't respond to browser do-not-track signals.

9. Changes

We'll post any change on this page with a new effective date.